You Tube Films

You Tube Films


You Tube Films - films to help customers

The following films are intended to help customers understand exactly how a Move In, a Pre Move Out and Move Out should be conducted.


Move In - this film takes the viewer through the Move In process from arriving at the property to taking it over and being handed the keys.


Pre Move Out and Move Out - this film takes the viewer through the Pre Move Out and Move Out processes.


The Self Help Guides - Electricity, Radiators and Boilers.


These films provide simple instructions to assist customers with everyday household issues that they can try and fix themselves. However, if at any stage a customer feels uncomfortable or unsure with the suggested actions they should contact the Helpdesk on 0800 707 6000 (Option 1) for assistance.