You Tube Films - films to help customers
The following films are intended to help customers understand
exactly how a Move In, a Pre Move Out and Move Out should be
Move In - this film takes the viewer through the
Move In process from arriving at the property to taking it over and
being handed the keys.
Pre Move Out and Move Out - this film takes the
viewer through the Pre Move Out and Move Out processes.
The Self Help Guides - Electricity, Radiators and
These films provide simple instructions to assist customers with
everyday household issues that they can try and fix themselves.
However, if at any stage a customer feels uncomfortable or unsure
with the suggested actions they should contact the Helpdesk on 0800
707 6000 (Option 1) for assistance.